15-DAY
RETURNS.
A clear process when your order is not right.
START
HERE.
Effective September 8, 2026
Return window
You may request a return within 15 calendar days after the carrier marks your order as delivered. Email support@arionperformance.com with your order number and the item you want to return.
Return condition
Items must be unused, unworn, clean, and returned with their original packaging and accessories. Products showing wear, odor, washing, damage caused after delivery, or missing parts may not be accepted.
Damaged, defective, or incorrect items
Contact us as soon as possible and include clear photos of the product, packaging, and shipping label. When the issue is confirmed, ARION will provide the appropriate replacement, refund, or return instructions.
Exceptions
For hygiene reasons, worn or opened socks and other sealed personal-use items cannot be returned unless they arrived damaged, defective, or incorrect. Gift cards and items marked final sale are not returnable.
Return shipping
Customers are responsible for return shipping when the reason is preference, fit, or change of mind. ARION covers reasonable return costs for confirmed damaged, defective, or incorrect items.
Refunds
We inspect returned items before approving a refund. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to display the credit.
Before sending anything
Do not return a product to the supplier address printed on the parcel. Wait for written return authorization and the correct destination from ARION Support.